Management of a sales force /

Spiro, Rosann L.

Management of a sales force / Rosann L. Spiro, Gregory A. Rich, William J. Stanton. - 12th ed. - Boston : McGraw-Hill/Irwin, c.2008. - xxiii, 584 p. : ill., maps ; 26 cm.

"The purpose of this book is to prepare future salespersons and sales force managers. The 12th edition reflects the changing social and technological changes that will affect sales force managers during the 2000s. Emphasis is placed on how the Internet is affecting personal selling and sales management practices"--Provided by publisher. Indexes : p. 565-584. Appendix : p. 507-564.

Includes bibliographical references .

9780071259446 (alk. paper) 0071259449 (alk. paper)

2006032619


Sales management.
Sales force management





658.81 / SPI