Customer Equity Management /
Rust, Roland T.
Customer Equity Management / Roland T. Rust, Katherine N. Lemon, Das Narayandas. - Upper Saddle River : Pearson/Prentice Hall, c.2005. - xxii, 552 p. : ill. ; 24 cm+ CD ROM.
Index : p. 541-552.
Includes bibliographical references.
0131419293 9780131419292
2004057256
Customer equity--Management.
658.812 / RUS
Customer Equity Management / Roland T. Rust, Katherine N. Lemon, Das Narayandas. - Upper Saddle River : Pearson/Prentice Hall, c.2005. - xxii, 552 p. : ill. ; 24 cm+ CD ROM.
Index : p. 541-552.
Includes bibliographical references.
0131419293 9780131419292
2004057256
Customer equity--Management.
658.812 / RUS