Customer Satisfaction in construction :

Mahfouz, Michael Mourad.

Customer Satisfaction in construction : Investigating it's role towards improving productivity in Egyption construction companies / Michael Mourad Mahfouz. - 2011. - 95 p. : ill. ; 28 cm.

A dissertation submitted to the faculty of engineering , The British University in egypt , in partial fulfillment of the requirements for the bachelor degree in civil engineering.


Civil Engineering.--Projects



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624 / MAH