NRAEF ManageFirst customer service :
20080729
NRAEF ManageFirst customer service : competency guide / Customer service : competency guide National Restaurant Association, Educational Foundation. - Upper Saddle River, N.J. : Pearson, Prentice Hall,2007 2007. - x, 100 p. : col. ill. ; 28 cm. - NRAEF ManageFirst program .
"A foundation topic of the NRAEF Certificate program"--Cover. Includes Index.
0132283816 (pbk.)
2006297214
Hospitality industry--Customer services.
338.4791
NRAEF ManageFirst customer service : competency guide / Customer service : competency guide National Restaurant Association, Educational Foundation. - Upper Saddle River, N.J. : Pearson, Prentice Hall,2007 2007. - x, 100 p. : col. ill. ; 28 cm. - NRAEF ManageFirst program .
"A foundation topic of the NRAEF Certificate program"--Cover. Includes Index.
0132283816 (pbk.)
2006297214
Hospitality industry--Customer services.
338.4791