NRAEF ManageFirst customer service :

20080729

NRAEF ManageFirst customer service : competency guide / Customer service : competency guide National Restaurant Association, Educational Foundation. - Upper Saddle River, N.J. : Pearson, Prentice Hall,2007 2007. - x, 100 p. : col. ill. ; 28 cm. - NRAEF ManageFirst program .

"A foundation topic of the NRAEF Certificate program"--Cover. Includes Index.

0132283816 (pbk.)

2006297214


Hospitality industry--Customer services.

338.4791