The handbook for quality management :

Pyzdek, Thomas.

The handbook for quality management : a complete guide to operational excellence / Thomas Pyzdek, Paul Keller. - 2nd ed. - New York : Mcgraw-Hill Companies, c.2013. - xii, 484 p. : ill. ; 24 cm.

Index : p. 465-484.

bibliography : p. 457-463.


9780071799249 (alk. paper) 0071799249


Quality control--Handbooks, manuals, etc.
Management--Handbooks, manuals, etc.





658.562 / PYZ