Relationship marketing :

Baron, Steve

Relationship marketing : a consumer experience approach / Steve Baron, Tony Conway, Gary Warnaby. - London : Sage Publications Inc., c.2010. - viii, 202 p. : ill. ; 24 cm. - Advanced marketing series .

Index : p. 198-202.

Includes bibliographical references.

9781412931212 (cloth) 9781412931229 (paper)


Relationship marketing.
Customer relations.





658.812 / BAR